When water is reaching your foundation from the outside — through poor grading, a failed membrane, or saturated soil — the fix belongs outside too, not just inside masking the symptom.
Call +1-866-476-1348 Now
Four commitments that separate a properly trained exterior waterproofing crew from a generalist showing up with a truck and a hope.
Certification covers grading assessment, drainage board installation, and rubberized membrane application to manufacturer spec.
Local crews understand your region's soil composition and typical frost depth, both of which affect excavation planning.
Pricing accounts for landscaping restoration where excavation disturbs existing beds or hardscape.
We apply rubberized asphalt or sheet membrane systems rated for below-grade application, not a consumer-grade coating that degrades within a few seasons.
We don't run a one-size-fits-all playbook — every exterior waterproofing job starts from these core service components, adapted to what your property actually needs.
Drainage board goes over the membrane to create a channel for water to travel down to the footing drain instead of pressing against the wall. This is the most thorough exterior fix available and typically carries the longest service life of any waterproofing method.
A footing drain intercepts groundwater at the base of the foundation and carries it away via gravity or a connected sump system before it can build pressure against the wall.
Soil that slopes toward the foundation instead of away from it sends every rainfall straight at your basement wall, regardless of how good the membrane below is.
Window wells without proper drainage collect and hold water against a vulnerable point in the foundation wall — often the source of a leak that seemed to come from nowhere.
Sealing from the exterior addresses hydrostatic pressure at the point of entry rather than relying solely on an interior injection to manage it after the fact.
Here's what happens between your call and a completed exterior fix.
Active pooling against the foundation is flagged for priority scheduling.
You'll get a text confirmation with an arrival window and any documents needed, like utility locate authorization.
A full grading and drainage evaluation identifies whether the fix needs full excavation, footing drain repair, or grading correction alone.
Excavation sites are backfilled, compacted, and regraded to proper slope before the crew leaves, with landscaping restoration included where disturbed.
Real feedback from Jacksonville-area customers who called us for exterior waterproofing.
"They found our footing drain had completely collapsed after thirty years — explains why the interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"Appreciated that they explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
The questions Jacksonville customers ask us before booking exterior waterproofing service.
Our exterior waterproofing crews cover Jacksonville and the surrounding Jacksonville, OR service area, with regional dispatch keeping response times tight regardless of which part of the footprint you're in.
Not certain whether exterior waterproofing reaches your property? Call +1-866-476-1348 and dispatch can confirm immediately.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
